Last Updated March 26, 2008
The privacy of your personal and health information is important to us. This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
NEIPA understands the importance of keeping your personal and health information private. Personal and health information that may be collected by NEIPA includes both medical information and individually identifiable information, such as your name, physical or email address, telephone number or social security number or any other identifier that permits the physical or email contacting of a specific individual.
This is a notice of NEIPA's confidentiality and privacy practices, our legal duties and your rights concerning your personal and health information. NEIPA protects your personal and health information in electronic, written and oral forms when used throughout our organization. In accordance with State and Federal law below are NEIPA's privacy practices.
We may modify or change our privacy practices from time to time, particularly as new laws and regulations become effective. Any changes will be effective for all the personal and health information that we maintain, even information in existence before the change. If we materially modify our privacy practices, we will provide you with a new notice on our website advising you of these changes.
For more information about our confidentiality and privacy practices, please contact us using the information listed at the end of this notice.
NEIPA will not share client or clients' employees personal information with anyone for marketing purposes.
NEIPA purchases and administers insurance from various insurance carriers. For information on the privacy employed by a carrier, please contact that carrier.
NEIPA may use and disclose your personal and health information, without your authorization, only in the following ways:
In addition to the disclosures listed above, NEIPA will release Your Personal and Health Information:
To You: We will disclose your personal and health information to you, as described in the Individual Rights section of this
notice.
Access: You have the right to access your personal and health information. You must make a request in writing to obtain access to your personal and health information through your insurance carrier. You have the right to obtain copies of your personal and health information, with certain exceptions. You may request from the insurance carrier that copies be provided in a format other than photocopies.
Disclosure Accounting: You have the right to an accounting of disclosures of your personal and health information made by your insurance carrier. You can request, in writing, that the carrier provide you with an accounting of instances when the carrier, or our business associates disclosed your personal and health information for purposes other than treatment, payment, health care operations, upon your written authorization, and certain other activities.
Restriction Requests: You have the right to request restrictions on the use and disclosure of your personal and health information. You can request, in writing, that the insurance carrier place additional restrictions on the use or disclosure of your personal and health information. A carrier is not required to agree to these additional restrictions, but if they elect to do so, they may abide by their agreement (except in an emergency).
Confidential Communication: You have the right to receive certain communications confidentially. You can request that we communicate with you in confidence about your personal and health information by alternative means or to an alternative location. We will accommodate your request if it is reasonable, specifies the alternative means or location and continues to permit us to collect dues and pay claims under your health plan.
Amendment: You have the right to amend your personal and health information. You must make a request in writing to obtain an amendment. Your written request must explain why the information should be amended. If we amend the information for you, we will make reasonable efforts to inform others of the amendment and to include the changes in any future disclosures of that information. You can submit a written statement of disagreement to be appended to the information you wanted amended.
Electronic Notice: If you receive this notice on our Web site or by electronic mail (e-mail), you are entitled to receive this notice in written form. Please contact us using the information listed at the end of this notice to obtain this notice in written form.
If you want more information about our privacy practices or have questions or concerns, please contact us using the information listed at the end of this notice.
If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your personal and health information you may complain to us using the contact information listed at the end of this notice. You also may submit a written complaint to the U.S. Department of Health and Human Services.
We support your right to protect the privacy of your personal and health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.
Contact Information:
NEIPA Insurance Services, Inc.
Telephone: (619) 585-8535
Fax: (619) 427-7734
Address: 335 L Street, Suite L, Chula Vista, CA 91911